OfCom

Ofcom broadband and mobile checker app

16 December 2016

OfCom's free app will help you get the best from your internet connection, whether you’re at home or on the move.

The mobile and broadband checker app lets you:

  • Easily check indoor/outdoor mobile coverage and availability for voice, 3G and 4G services from all major providers.
  • View broadband availability and speeds for any UK address.
  • Quickly test the performance and speed of your mobile or broadband connection.
  • Get tips on how to improve your internet connection or mobile coverage.

Download it for free to your smartphone or tablet from the following app stores:



Alternatively, you can use the mobile and broadband checker directly from a web browser from computers and other devices.


OfCom

How do I check mobile and broadband coverage?

Tap the “check availability” option on the app’s home screen.

  • Mobile -  you’ll find out the availability of voice, 3G and 4G services from your operator, and all others, in your current location. You can check both indoor and outdoor service coverage.
  • Broadband – the app will show you the speed (download and upload) and availability of broadband services at your current location.

You can also view the availability of mobile and broadband services using the interactive availability maps.

How do I run a test?

To check your broadband performance, connect your device to your Wi-Fi network and select “run a test” within the app. It will then run a series of tests to check how well your Wi-Fi is performing.

If it finds any problems with your Wi-Fi or broadband connection, the app will provide tips on how you can improve performance.

To get a complete view of your household’s performance, we recommend running multiple tests in different locations, at different times and on different devices.

For further information about the app its functionalities, read our FAQs.

Are you eligible for the £ 2,500 Gigabit Voucher Scheme?

Full fibre broadband connections offer the fastest and most reliable speeds available. The Gigabit Voucher Scheme has been designed to enable businesses to access super-fast fibre broadband at an affordable price.


The UK now has 95% coverage for superfast broadband with speeds of 24 megabits per second or higher. However, most super-fast connections still depend on copper telephone wires, which are limited in the speeds they can support. For the fastest and most reliable broadband, capable of delivering gigabit speeds, a full fibre connection is required. This is where the Gigabit Voucher Scheme comes in.


As businesses increasingly adopt Cloud-based solutions, the pressure on poor internet connectivity is increasing. The Gigabit Broadband Voucher Scheme helps businesses like yours to transform their broadband connections to super-fast, reliable and secure Gigabit-capable connection.


Businesses are able to claim up to £ 2,500 against the cost of connection. B4B are a registered supplier of the Gigabit Voucher Scheme and can support your business in getting future-ready broadband.


Update: In November 2018 the maximum amount claimed for a business voucher was reduced from £ 3,000 to £ 2,500 to make sure that the scheme reaches even more people with full fibre connectivity. If you'd like to know more, don't hesitate to get in contact today!